About Us

We are Loyal to Our Customers!

If you’ve ever searched for insurance, you probably know how confusing it can get. You don’t know if you are buying the right coverage or getting taken advantage of by a distrustful insurance agent. None of that will happen to you when you come to Pan American Insurance Agency.

We’re a family-owned, locally-operated business, and have been since Lorenzo Medina started the agency back in 1988. He saw that locals needed an insurance company that put their best interests at heart. He set out to meet the challenge.

To us, our customers must come first. That is the only way we will achieve satisfactory results. We want to ensure you get the insurance coverage that is right for you. Regardless of your needs and budget, we can help you get coverage that is tailored to you. Our decades of insurance experience put our agents in a unique position to help you out can gladly you need policy help.

Wide Range of Policy Options

We have more than 20 insurance partners throughout Texas and New Mexico. So, when you come to us for coverage, we’ll look at each of them to determine the one that offers the best policy and pricing matches for you. Even if you have any exceptional policy needs, like SR-22 requirements or Mexico travel insurance, we’re here to help you get that protection.

The Lowest Premiums

We understand that sometimes, risk factors might drive policy prices up. However, we’re here to minimize their effect so that you always pay the most-affordable prices for your coverage. And, if you are looking for policy discounts, we offer some of the best in the business.

Working for You

We have a few goals:

• Communicate clearly
• Constantly improve to meet customer expectations
• Create an atmosphere of mutual trust
• Offer the most-beneficial financial protection

We believe that by working for you with integrity, we can earn your trust, keep it and help you maintain the best insurance coverage for the important things in your life.

Let Us Be Your Agency of Choice

“El Paso’s #1 Award-Winning Protection Team” is ready to help you. So, call us at (915) 562-0009 and get a quote on the policy of your choice today.