Auto, Home, Commercial Insurance Family Oriented, personalized insurance services for Texas and New Mexico

Our Goal Is Customer Satisfaction

In 1988, Lorenzo Medina opened Pan American Insurance with the goal of making insurance services personal. He saw that Southwest Texas and New Mexico residents needed a competitive insurance marketplace. So, he rolled up his sleeves and got to work to serve the El Paso, Juarez metroplex. Today he’s been in business for over 30 years.  We’ve become the local insurance agency of thousands of satisfied customers across the region.

Pan American Insurance

We are a family-owned agency. Since we are family, we fully understand that when getting insurance coverage, you need an ally in the insurance industry. Our dedicated staff has more than 140 years of combined insurance experience. We are experts in what makes the perfect policy for a variety of different customers. By choosing us, you’ll receive top-rated customer service that always helps you find the right coverage. We are fiercely loyal to you!

The Agency That Cares

Pan American Insurance has partnerships with many of the top national insurance providers. These include: National, Progressive, Travelers and 21st Century.  That gives you a lot of choices, but you won’t have to worry about getting caught up in the confusion of searching through multiple policies. Our Professional Team  can pinpoint your best coverage options to make the process easy.

Refer A Friend to Pan American Insurance Referral Rewards Program!

With EVERY referral you earn an entry into our Monthly and Grand Prize Drawings!!!

With Pan American Insurance, know that you have someone on your side, looking out for your interests. We work for you, not the insurance company. As an independent agency, we can help you build a plan with products and services chosen just for you from many of the top carriers in the country. Our staff of proven professionals is committed to providing you with the type of friendly, attentive service you deserve and expect.

Click below to get more information on Pan American Insurance “Referral Rewards Program” and refer a friend.


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Discounts for Good Drivers: 

We also offer Good Driver Discounts! If you have gone without an accident, DWI, or DUI for 3 years, you may qualify for huge savings. In addition, we are looking to the future with renewable and sustainable cars. With the advent of Hybrid vehicles and electric vehicles, there are additional savings and incentives available for your policy! Wherever we can find savings for you, we will! 

By choosing Pan American, you will have the confidence of knowing you are choosing a local, home grown Agency that has you in mind. This brings direct savings to you and allows you more money to do the things you want to. 

When choosing an Insurance provider, we realize you have choices. So why not give Pan American Insurance a chance to protect your family and the things you find most valuable – your hard earned investments! 

Call us today for a FREE quote and you’ll be on your way to savings and peace of mind. Call today at 833-775-2355. And remember, if you refer a friend or relative, you can receive a discount as well! Talk to you soon!